Questions and answers

We know that you may have a few questions

- we’ve pulled together the most popular one’s here

Simply click the questions to expand:

Simply go to our Make a Booking page. Then fill out our simple form.

We’ll let you know when we have confirmed your booking.

When we receive your form, we will then send you a confirmation by email and to confirm arrangements.

Please allow several days for us to respond.

Our scheme is free of charge and we have a no-tipping policy.

Our greeters are proud of their town and they want to share it with you and give you real insight into hidden Dover. They are delighted to share their knowledge and fondest memories of the place they call home.

All our greeters are volunteers and they are not paid for their time. If you do need to alter the details or cancel your tour, please let us know so that your greeter can avoid a wasted journey.

Our greeters usually arrange to meet our visitors at the town’s Visitor Information Centre in Market Square.

Our tours can be for an individual or up to six people. These tours are always undertaken on foot and any group larger than six can be impractical for our greeter or the visitors.

Children of all ages are welcome, but please note we cannot accept groups of children without at least one adult.

All visitors to Dover are welcome to book a tour. If you require any additional assistance, just let us know.

We will endeavour to carry out the tour in all weather, smiling regardless.

Please remember to wear suitable footwear as the tour will mostly be on foot, and wear suitable clothing for the elements!

Simple, get in touch via our contact form and we’ll do our best to help.

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